Impersonal
I make the weekly bank deposit for our church. Each week, that's me in the bank's drive-thru line, two kids in the backseat rolling down their windows and shamelessly dangling out the window in hopes of scoring a lollipop ("We're here, do you see us? Aren't we cute? Don't we deserve a lollipop?"). Only, the last couple of months there have been no lollipops. The bank ran out, and has made no effort to restock, despite my kids' disappointed faces. Then I noticed a few weeks ago that they had closed down two of the three drive-thru lanes. Thinking it strange, I mentioned it to the teller when I finally pulled up to the window after waiting 13 minutes in line (closing down two lanes has meant that the wait in the one remaining line can be absurdly long). The teller informed me that they were in the process of closing down the drive-thru for good, and that by June 8, there would be no more drive thrus at any of their banking locations. My mouth dr...